People’s participation key to better public services
If the officialdom is the interface between the government and the populace, its archaic system urgently needs an overhaul. Comparing the Thai bureaucracy to the human-computer interface system, TDRI Senior Research Fellow Dr Kannika Thampanishvong said the officialdom is the obsolete 1.0 version, unable to meet user needs and ridden with inefficiency. “Because the interface […]